Potential iOS Login Issue Following Pokémon GO Update Version 1.1.0 (Build 31.0)
Some iOS users might experience an issue where it appears that gameplay progress has been reset. Please be assured that your gameplay progress has NOT been lost. It remains safe and intact.
In the Pokémon GO update version 1.1.0 (build 31.0), we updated our Google Account login system and as a result, you may have inadvertently created another Pokémon GO account by logging in with a different Google email address than the one originally used for the game.
To resolve this issue, please sign in with the email address originally used to create your Pokémon GO account.
If you have inadvertently created a new Pokémon GO account by unintentionally signing in with a different Google account (eg., via Safari web browser on your iOS device), please follow the steps below: